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Crew credit card payment mailing address is: Box , San Antonio, TX Your account number is located on your statement. You can make your J. Crew credit card payment in stores with cash or check as in-store payment. The J Crew credit card customer service number is , and a customer care page with further information can be found here. You also get early access to selected items of clothing, plus exclusive invitations to private J Crew events.
On any products that are not Factory products you also get free standard alterations and personal stylist services. I don't believe it for a minute that I receive any "different" treatment. I also haven't received a lookbook in a long time, but then again I can't seem to get a catalog sent to me. Funny how my cc bills can find their way to my mailbox but the catalog can't Site updated with many sizes and colors.
I found the one item I have been looking for Who knows what The Line is, anyway. As I've mentioned on other threads, when I REALLY really want an item--not a "Sorry, we're out now" message, or, worse, days waiting for a "shipped" message [which may or may not mean "actually" shipped], I still use either overnight or 3 day shipping and it shows up immediately, including "shipped" with a city that received it for UPS.
Means I can't use "free shipping" but I get the item in my size and fast. Great color for spring. Used 3 day service and within hours it had been shipped. Hunting and gathering delights. I'm a silver card holder and can't see a difference between that and the green. What's more, I can't seem to get a catalog in the mail to save my life. I had to order one in my dog's name! I must be on a "don't send her the catalog" list.
She'll get one in the store every couple of months. Anyone else have that problem? I've made several online requests that have been ignored. I'm also a silver card holder and don't feel like I get any benefits. However some negligible benefits exist, I just don't take advantage of them except the rewards card: I mostly just use the fact that I'm a cardholder as leverage when they screw up and I need it fixed!
I've heard the rewards not used to roll over to the next quarter, but then why do I have some points in my winter rewards and some in spring I will be very upset if I find out they do not roll over.
To use the analogy jcrewlover used, if I have points that get wasted because I didn't spend the 2 dollars on the right day, I will be very upset. That is not very customer friendly. They make money off of the card, which is why they do the rewards. For those of you who do not get a catalogue, call CS or mention it the next time you are on the phone with them.
I have sent numerous emails regarding various topics and sometimes I get a response, sometimes I don't. At least on the phone you get someone. In the executive videos from the other post, Tracy said that they still send out quite a few catalogues, which drives traffic to the web. I got the impression they would prefer to send out fewer catalogues. But then, some of the location shoots and styling in the catalogue is what makes me want to buy an item.
Not the usual "plain jane" styling on the website. Since there was a recent roll out on the web, do you think they will update the web with the new items that are going to roll out next week? Looks like a lovely piece, let us know what you think of when it arrives. A Bigger Closet was wonderful--great ideas, particularly dark jeans, which I adore.
Law school starts Tuesday--so I'll preview it there with??? I have been a silver card member for a few years.
I agree with everyone else that I don't see any real advantages or perks by having the card. I basically stopped using it because I have a much better rewards program with my Amex. I don't think J Crew gives one the sense that cardmembers are valuable like say Banana Republic does.
As a Luxe cardmember there is always free shipping, birthday month discounts and extra perks like little surprise gifts. Just about the time I close my J Crew account is when they will offer free shipping all the time for cardholders. I'm a silver card holder, too. Not difficult to get that card IMHO.
None that I can use. I'll pass on the personal shopper. Alterations, don't need those either. I've also had plenty of CS issues.
Wrong items shipped, duplicate orders shipped. You name it, it has happened. Did I get my reward yet, nope. I never seem to have a problem. I never pay for shipping. I would love to see discounts. I'm a mother of 6 kids College students and teachers get discounts My only complaint really I'd be there ALL the time. OT - any feedback on the fit of the Blythe peep toe heels?
Similar to the Lulu peep toe heels? Don't you mean, "voila"?? Can anyone comment on the fit of the toothpick jeans? I seem to recall some people saying that they had purchased, I'd like to hear how they worked out. Silver card member, no extra perks that I can tell free shipping would be great , no reward card yet.
Free shipping would be great. I really don't see how having a silver card gives us any added benefit s. I don't ever recall any special deals being offered to cardmembers. In the past, there have been a few "private sales" but I don't think only cardmembers were privy to those. If anything, I dont even get emails with coupon codes anymore. It's just a marketing ploy to make us feel special, otherwise no benefit.
Can someone explain the rewards? Is it like a Nordstrom CC where for every dollar spent there is a point, which once you hit a threshold there is a gift card or reimbursement? Is the interest rate any different between the card levels? Seems like it is just a gimick. I have the toothpick jeans and love the fit.
I have a slim build with skinny legs and they are not tight on my legs, just right. The major issue is that the color transfers a bit. Not as bad as some jeans, but I wouldn't wear them with a white shirt.
Thank you, everyone, for your helpful insight!! I really appreciate it. I LOVE the free shipping and private events BR offers and hope that someday JC will offer those things too and not just to a small handful of super special customers. Has anyone else noticed the change in terms for the credit cards?
It used to be free alterations for any items and it was recently changed to full price items only. That really upsets me since I have been able to pick up several suits on sale but I always need them altered. I doubt that I will pay their full price, esp. I am really annoyed at this change. I spoke with CS a few days ago and they told me that the rewards cards will be sent in February. I don't think it will be in the end of January, and I think it might even be the middle to second half of February.
As far as the differences in credit cards, I didn't notice any differences between having the green card and having the silver card which I've now had for probably 8 months. Overall, there aren't too many benefits to having the card at all. However, I do take advantage of all the free alterations I can get since not everything comes in petite.
To tell you the truth though, many other stores offer free alterations on regular-priced items with or without a store credit card.
J Crew Credit Card Payment
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